In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
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ALL GOODS SHIPPED TO EU COUNTRIES NOW REQUIRE CUSTOMS CLEARANCE DUE TO BREXIT. THIS MIGHT REQUIRE PAYMENT OF FEES. WE DO NOT HAVE ANY CONTROL OVER THIS. PLEASE DON'T BLAME US!
WE ENDEAVOUR TO DELIVER EXPRESS UK DELIVERY NEXT DAY BUT DUE TO COVID THIS MIGHT NOT ALWAYS BE POSSIBLE AS UPS HAVE REMOVED THEIR NEXT DAY PROMISE. PLEASE HAVE A LITTLE PATIENCE AT THIS DIFFICULT TIME. UPS ORDERS NORMALLY TURN UP BEFORE THEIR ESTIMATES.
IF YOU WANT NEXT DAY DELIVERY PLEASE SELECT THE
EXPRESS OPTION*
PLEASE MAKE SURE THE SCREEN YOU ORDER IS THE CORRECT RESOLUTION. YOU CAN FIND THIS IS IN DISPLAY SETTINGS ON YOUR LAPTOP. MATCH THIS TO THE RESOLUTION IN OUR ADVERT.
ALL OUR SCREENS CONFORM TO ISO 13406-2 NORM
PLEASE DON'T PUT NOTES IN PAYPAL AS WE WONT SEE THEM.
We have tried to answer the most commonly asked questions below, but if you have ANY questions either before your purchase or after please call [phone number removed by eBay] or email [email address removed by eBay] and we will be more than happy to help. Please read all the info as some important information is enclosed.
Q. When will my order ship?
A. All orders are shipped the same working day if ordered before 2PM.
Q. When will I receive my order?
A. Mainland UK Deliveries (estimates)
Standard – Royal Mail Signed for Service - Free of Charge – 2-3 working days normally
Express – UPS (with step by step traceability) - £5.50 – Next working day normally (not available in NI) Friday orders delivered on Monday.
A. International Deliveries (estimates)
Royal Mail International Signed for (worldwide) – 3 - 7 working days normally. Please be aware that shipment outside EU may be delayed by customs.
Royal Mail timescales are estimates as its postal service. Royal mail will only give signed for service not step by step tracking.
Items that are lost in post we must wait for Royal Mail grace period before we can resend. We will replace lost items so buy in confidence. Lost item are very rare.
Q. What does "We may ship a 100% compatible part number for your screen" mean?
A. This means that if you order your part by the part number we may send a different part number but it will be 100% compatible. We may ship a screen by a different manufacturer.
We will do this without contacting you first. We do this as some parts are not available and also it helps us buy in volume and pass the saving we make on to you our customers.Manufacturers we ship are
AU Optronics
Chunghwa
Chi Mei
HannStar
Hyundai-BOEhydis
Innolux
IVO
LG Philips
Quanta
Samsung
Sharp
Toshiba
If you need a specific part number please contact us BEFORE purchasing. Rest assured the part number we send will work perfectly and be of the same quality as the original.
Q. I am from Europe, have a valid VAT number and need to purchase without VAT.
A. We do not offer this service on Ebay. Please email us on [email address removed by eBay] and we will be glad to help.
Q. What is the difference between ordering a screen from LCD Kings and ordering directly from the manufacturer?
A. There is no difference in quality, except the price you pay with LCD Kings is lower!
Q. Can I collect the item?
A. Yes, you can collect the item directly from our warehouse located in Trafford Park, Manchester.
Q. I am a trader do you offer trade prices?
A. Yes we can offer trade prices for qty purchases. Please email us.
Q. Are the screens difficult to fit?
A.. There is also some good videos online to help for example https://www.youtube.com/watch?v=wRlfC8jr63I Please make sure you remove your battery.
Q. I am not sure if my screen is LED or LCD type screen.
A. The best way is to remove the screen before purchase. The part number will be on the back of the screen. Search our shop for that part number or email us and we will be happy to tell you. Use the above link to help you remove it.
Q. How can I pay?
A. We accept PayPal, debit and credit cards. Please call +44 (0)845 459 7165 or email [email address removed by eBay] to pay with card. We can send you a payment link if you prefer to pay online.
Q. Do I receive a VAT invoice with my purchase?
A. We supply a full VAT invoice with every purchase. This will be emailed to you when the item has been dispatched along with the tracking number.
Q. What will happen if I miss my delivery?
A. Our courier should leave a card with the telephone number of the local depot, so that you can contact them. Sometimes cards are not left by couriers. You can check if a delivery attempt has been made with the tracking details we supply by email.
Q. Do you provide a warranty?
A. We offer 90 days warranty on all purchases. You can upgrade your warranty at time of purchase to 12 months from as little as £4.99 Please email [email address removed by eBay] for a quote to do this.
Q. Where do you deliver to?
A. We deliver to most locations worldwide.
Q. I can't find the screen that I require in your listings?
A. We cannot list every model so please contact us directly and we should have it in stock. If on the rare occasion we don't, we will do our best find it for you.
Q. What happens if the goods are damaged in transit?
A. All of our products are dispatched in brand new, purpose made packaging and damages are extremely rare. However we will replace any damaged products if the damaged item is reported to us on delivery (within 24 hrs of receipt). We cannot except any claims outside of this time frame sorry. PLEASE CHECK YOUR GOODS ON DELIVERY!!!!
Q. I have ordered the part but no longer need it.
A. You can return the part within 30 days of receipt for refund.
Q. Which post codes is next day not available to?
A. Next day delivery is not available to the following post codes/areas:-
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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